Industry · Electronics and mobile
He lost the bill. The phone is under warranty. You find it by his number in seconds.
Every unit traceable to a bill, every bill to a customer. Serial and warranty records on the till, the original invoice found by name, phone or card, credit customers with ageing, and GST with HSN on every high-ticket invoice.
Serial and warranty records on Retail Desktop · Invoice reprint against the customer record · GST with HSN on every line · Bills offline
Electronics and mobile shop billing software: every unit traceable to a bill, every bill to a customer.
A warranty claim with no paper, a dead-on-arrival unit going back to the distributor, and an installer who buys on credit and pays late. Six things the software has to get right.
Serial numbers and warranty records
Retail Desktop keeps serial and warranty information where the module is enabled, so a unit is identifiable after it leaves the store. Desktop only.
Find the original invoice in seconds
A customer returns with no paper. Find them by name, phone or card, open the history, reprint the invoice, record the return against it.
High-value credit customers
Corporate buyers and installers buy on credit. Outstanding invoices, statements and ageing on the record; tax-registration details for B2B bills.
Returns to the supplier, linked to the receipt
A dead-on-arrival unit goes back as a supplier return against the receipt line it came in on, quantities validated against what was received.
Stock by location, counted on a phone
Stock by item, location and batch. Negative-stock restriction at the till. Stock taking on MaximOps compares counted with recorded.
Margin by item, not by guess
Item profitability, below-cost sales, purchase margin and price history. Store comparison on net sales, growth and GP% across branches.
GST on every line, from the item.
On a high-ticket invoice the tax line is read twice. GST with HSN per item comes from the item mapping; business customers' GSTIN sits on the customer record. GST input/output summaries support filing; MaximPro does not file returns or generate e-invoices. GST details.
Questions retailers ask us
Does MaximPro track serial numbers and warranty?
Retail Desktop maintains serial and warranty information where the module is enabled. It is a desktop module, not part of the handheld or shopper apps.
How do we handle a warranty claim when the customer has lost the bill?
Find the customer by name, phone or loyalty card, open their history and reprint the invoice. The return or replacement is recorded against it.
Can we sell to businesses on credit?
Yes. Credit customers carry balances, receipts, statements and ageing, with tax-registration details on the record for B2B invoices.
What is not in the product today?
AMC or service-contract management, service-job ticketing, bundle promotions and supplier RMA case tracking. Tell us at the demo if one is essential.
Bring your product list and last month's returns.
We set up serial and warranty on your items, run a lost-bill claim and a distributor return.